Return and Refund Policy

At Helion, we are committed to providing valuable webinar experiences. If you are unable to attend a webinar and wish to request a refund, please review our policy below.

1. Refund Eligibility

Requests for Refunds: You may request a refund if you notify us at least 48 hours before the scheduled webinar start time. Refund requests made less than 48 hours in advance will not be eligible for a refund.
Attendee Limitations: If you are unable to attend after purchasing your ticket, you must contact us to initiate the refund process.

2. How to Request a Refund

To request a refund, please email our support team at [Your Email Address] with the following details:

Your name
The email address used for registration
The name of the webinar
Your reason for the refund request

3. Refund Process

Processing Time: Approved refunds will be processed within 7-10 business days. You will receive a confirmation email once your refund has been processed.
Cancellation of Access: Upon processing your refund, access to the webinar link will be revoked.

4. No Refunds for No-Shows

Refunds will not be issued for attendees who do not show up for the webinar or fail to notify us in advance.

5. Changes to this Policy

We may update our refund policy from time to time. Please check this page periodically for any changes. Your continued participation in our webinars indicates acceptance of the updated policy.